At SharpMind, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information when you:
- Register an account on our website
- Make a purchase
- Subscribe to our newsletter or promotional emails
- Contact us for customer service
The personal information we collect includes:
- Name
- Email address
- Billing and shipping address
- Payment details (processed securely via payment gateways)
- IP address and browser information (for website analytics)
2. How We Use Your Information
We use the information we collect to:
- Process your orders and provide downloadable product links
- Communicate with you about your order status, product updates, or promotions
- Improve our website and user experience
- Respond to your inquiries and provide customer support
3. Payment Security
All payment information is processed securely through third-party payment gateways. We do not store your credit card information or payment details. Your payment details are encrypted and handled by trusted payment processors.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and provide personalized content and advertising. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including processing orders and maintaining records for legal or accounting purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your information
- Request the deletion of your account and personal data (subject to legal and contractual obligations)
8. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Email: support@sharpmind.store